1. Introduction
At ChatQT, protecting users' privacy and information security is one of our top priorities. We are committed to protecting your information with the world's highest current security standards. This statement was prepared to clarify how we collect, use and protect your information.
2. Information collection
Personal information
Information such as your name, phone number, email address and payment details is recorded when you buy a package.
Technical information
When you use the platform, your IP address, device type and browser are automatically recorded in our analytics tools, including Google Analytics.
Content and interactions
All content you create or upload, including chats, images and audio, is stored encrypted for your own archive access.
3. Use of information
Providing and improving services
We use Google Analytics data to improve our services.
Communications
We may notify you by email or SMS about important updates, news, tutorials and special offers.
4. Information protection
We use the world's most advanced current security protocols to protect your information.
- All data is stored and transmitted encrypted.
- Access to your information is very limited: our staff have no access to your personal information or content. We do not even read, analyze or use user data to improve services.
5. Information sharing
With third parties
We never sell your information to third parties for advertising or marketing purposes.
In accordance with the law
If we are required to provide information based on a specific, official, valid and written request from the country's competent judicial authorities, this service will be obliged to provide that information to the judicial authorities within the framework of the law. This will be done in compliance with legal principles and after consulting the company's lawyers. Users are kindly asked to carefully read this application's terms of use and privacy policies before using the services.
6. Your rights and choices
Access and correct information
You have the right to access your personal information and, if needed, delete, update or correct it.
Account deletion
You can at any time send a request to delete your account to the email address hello@chatqt.com and we will handle it as soon as possible.
7. Contact us
If you have any questions or concerns about your privacy and information security, you can contact us via email hello@chatqt.com .
8. Account management
Account suspension
If our intelligent monitoring system detects that a user is attempting to hack the system, top up their wallet without actually paying, make a payment with an amount different from the invoice amount, or any unauthorized tampering with the service, we reserve the right to restrict their access to the services or block their account.
9. Cookies and similar technologies
We use cookies and similar technologies to improve the platform's performance and your user experience. You can change your browser settings to reject or accept cookies.
10. Changes to the privacy statement
We may update this statement to reflect changes in practices or laws. If we make substantial changes, we will notify you via the platform or email.
11. Our commitment
At ChatQT, we strive with all our might to provide a safe and trustworthy environment for you. Your trust is our greatest asset, and we stand by you with full transparency so you have a secure and pleasant experience of our services.
12. Contact us
You can send any question, concern or request to the email address below:
Email: hello@chatqt.com
Thank you for trusting ChatQT. We are always committed to protecting your privacy and information security, and we hope you have a satisfying experience of our services.